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Privacy Policy

Last updated: February 2026

Demo Website Notice: This website, including all content, orders, accounts, and data, is a demo project and is not a real restaurant or business. No real products or services are sold. No real payments are processed. Any personal data entered is for demonstration purposes only and should not include sensitive real information.

1. Who We Are

Despair Chinese ("we", "us", "our") is a restaurant at 47 Mare Street, Hackney, London E8 1HE. This policy explains how we collect and use your personal data when you use our website at despair.cc.

2. Data We Collect

  • Account data: name, email address, and password when you register.
  • Order data: name, phone number, delivery address, order contents, and payment method (no real card data is stored).
  • Reviews: review text and star rating if you choose to leave a review.
  • Usage data: pages visited, browser type, and IP address via server logs and cookies.

3. How We Use Your Data

  • To process and fulfil your orders.
  • To send order confirmations and status updates.
  • To allow you to view your order history and saved address.
  • To display approved reviews on our public reviews page.
  • With your consent: to send promotional emails about offers and new menu items.

4. Cookies

We use cookies to keep you logged in and to remember your basket. We also use analytics cookies to understand how visitors use our site. You can decline non-essential cookies using the banner shown on your first visit.

5. Data Sharing

We do not sell your personal data. We may share data with third-party services we use to operate the site (such as our hosting provider and payment processor). These parties are contractually obligated to protect your data.

6. Data Retention

We retain your account and order data for as long as your account is active. You may request deletion of your account and associated data by contacting us at hello@despair.cc.

7. Your Rights

Under UK GDPR you have the right to: access your data, correct inaccuracies, request deletion, and object to processing. To exercise these rights, contact us at the address below.

8. Contact

Despair Chinese
47 Mare Street, Hackney, London E8 1HE
hello@despair.cc